FAQ
Lash Extensions
Q: What are eyelash extensions?
A: Eyelash extensions are semi-permanent fibers applied to your natural lashes using a medical-grade adhesive to enhance length, volume, and curl.
Q: How long do lash extensions last?
A: Typically 2–4 weeks, depending on your natural lash cycle and aftercare. Fills are recommended every 2–3 weeks.
Q: Will extensions damage my natural lashes?
A: Not at all—when applied professionally and maintained properly, your natural lashes remain healthy.
Q: Can I wear makeup with lash extensions?
A: Yes, but avoid oil-based products and waterproof mascara, as they weaken the adhesive.
Appointments & Policies
Q: How do I book an appointment?
A: You can book through our online booking page, DM us on Instagram, or text/call us directly.
Q: What’s your cancellation policy?
A: We require 24 hours’ notice for cancellations. Late cancellations or no-shows may be charged a fee.
Q: What if I’m late to my appointment?
A: There’s a 10-minute grace period. After that, we may need to shorten or reschedule your service, and a late fee may apply.
Lash Products
Q: What types of lash products do you sell?
A: We offer a curated selection including:
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Lash cleansers
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Growth serums
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Lash brushes/spoolies
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Strip lashes
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Lash glue (latex-free & sensitive options)
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Aftercare kits
Q: Are your products safe for sensitive eyes?
A: Yes, our products are made with high-quality, hypoallergenic ingredients that are safe for most skin types.
Q: How often should I use lash cleanser?
A: Daily, especially if you wear extensions or makeup. Clean lashes = longer retention and healthier natural lashes.
Q: Do you offer bundle deals or kits?
A: Yes! We offer lash care kits and product bundles at a discounted price. Perfect for aftercare or gifts.
Q: Can I use your lash serum with extensions?
A: Absolutely. Our lash serum is extension-safe and helps promote stronger natural lashes.